How can we help you today?
- About First Circle About First Circle
- Creating an Account Creating an Account
- Financing Financing
- Repayment Repayment
- Managing Your Account Managing Your Account
- Referral Program Referral Program
- Talk to Your Advocates Talk to Your Advocates
About First Circle
How First Circle Works
How First Circle Finances Businesses
Interest Rate, Terms, and Convenience Fee
Other FAQs
- Do you offer personal loans?
- What is your operating schedule?
- What is First Circle's current serviceable areas?
- Where is your office located?
- How can we contact you?
- How to contact Customer Support via Live Chat?
Creating an Account
Eligibility
Personal Information
Business Information
- Document Templates for Secretary Certificate, Managing Partners Certificate and Sole Proprietor Owners Affidavit
- What are the required details in the Business Information form?
- What are the required documents to verify business information?
- What are the acceptable documents as proof of billing?
- How to upload the Business Information requirements?
Verification
Other FAQs
- Can I still apply and make an account outside of your operating schedule?
- Can I submit my requirements in hard copy?
- I am experiencing an error upon uploading of the documents, what can I do?
- How to update my information in the Personal Information Form and Business Information Form?
- How to check my notifications?
Financing
General
Credit Limit
Bullet Loan Application
- What is a bullet loan?
- What is a valid invoice?
- What is a valid purchase order?
- What is an example of an invoice?
- What is an example of a purchase order?
- What are other accepted documents aside from invoices?
Amortizing Loan Plan Application
- What will be the payment frequency for amortized loans?
- What is an Amortized Loan Plan (ALP)?
- How to avail the Amortized Loan Plan?
- How can I sign my contract?
- How can I upload cheques?
- Can we still do early repayment with the Amortized Loan Plan?
Verification
Loan Offer
Loan Acceptance
Cheque Issuance
Cheque Collection
Disbursement of Funds
Principal Paydown
- What is Principal Paydown?
- Why was the policy on Credit Limits revised? Is there a memo released for these updates?
- Why is my credit limit locked?
- I have good payment history, can I be exempted on the new policy?
- I still have remaining credit limit, why can't I use it?
- Why can’t I upload my invoices and purchase orders?
Other FAQs
- What can I do if I don't have an existing checking account?
- How to resubmit Purchase Orders and Invoices?
- How can I track my existing loans?
- Can I apply for a new loan even if I have existing loans?
- How to check the status of my uploaded Purchase Orders and Invoices?
- Why was my loan application rejected?
Repayment
Early Repayment
Reschedule Repayment
- Can I reschedule a loan to a later date?
- What if my customer is late in paying my invoice?
- How to reschedule to a later date?
- How can I reschedule?
- What fees am I going to incur for each time I reschedule?
- How do I pay for the extension fees?