How can we help you today?
- About First Circle About First Circle
- Creating an Account Creating an Account
- Financing Financing
- Repayment Repayment
- Managing Your Account Managing Your Account
- Referral Program Referral Program
About First Circle
How First Circle Works
How First Circle Finances Businesses
Interest Rate, Terms, and Convenience Fee
Other FAQs
- Do you offer personal loans?
- What is your operating schedule?
- What is First Circle's current coverage areas?
- Where is your office located?
- How can we contact you?
- How to contact Customer Support via Live Chat?
Creating an Account
General
Personal Information
Business Information
- Document Templates for Secretary Certificate, Managing Partners Certificate and Sole Proprietor Owners Affidavit
- What are the required details in the Business Information form?
- What are the required documents to verify business information?
- What are the acceptable documents as proof of billing?
- How to upload the Business Information requirements?
Verification
Other FAQs
- Can I still apply and make an account outside of your operating schedule?
- Can I submit my requirements in hard copy?
- I am experiencing an error upon uploading of the documents, what can I do?
- How to update my information in the Personal Information Form and Business Information Form?
- How to check my notifications?
Financing
General
Credit Limit
- What is a credit limit?
- Will I be given a credit limit?
- How is the credit limit determined?
- How can I increase my credit limit?
- What documents are accepted to increase my credit limit?
- How can I upload documents to increase my credit limit?
Invoice Financing Application
- What is a valid invoice?
- What is an example of an invoice?
- What are other accepted documents aside from invoices?
- How much money can I get from Invoice Financing?
- How to upload invoices?
- What supporting documents can I submit for my Invoice Financing application?
Purchase Order Financing Application
- What is a valid purchase order?
- What is an example of a purchase order?
- What are the other accepted documents aside from purchase orders?
- How much money can I get from Purchase Order Financing?
- How to upload purchase orders?
- What supporting documents can I submit for my Purchase Order Financing application?
Amortizing Loan Plan Application
Verification
Loan Offer
Loan Acceptance
Cheque Issuance
Cheque Collection
Disbursement of Funds
Principal Paydown
- What is Principal Paydown?
- Why was the policy on Credit Limits revised? Is there a memo released for these updates?
- Why is my credit limit locked?
- I have good payment history, can I be exempted on the new policy?
- I still have remaining credit limit, why can't I use it?
- My credit boost documents were approved, why did my credit limit remain the same?
Other FAQs
Repayment
Early Repayment
Reschedule Repayment
- Can I reschedule a loan to a later date?
- What if my customer is late in paying my invoice?
- How to reschedule to a later date?
- How can I reschedule?
- What fees am I going to incur for each time I reschedule?
- How do I pay for the extension fees?