- Notice of Dishonor
- Issued when a check is dishonored by the bank
- To request holding of other checks, contact the Repayments Team at least 5 business days before the due date.
- Restructuring Program
- Maximum term: 18 months (exceptional cases up to 24 months).
- Restructuring requests are handled by the Collections Team.
- Accepted reasons and requirements:
- Calamities/Disasters: No documents required; analyst evaluation.
- Bankruptcy/Business Closure: Submit BIR-filed documents as proof.
- Death of Primary Owner/Partner (PTP): Submit death certificate.
- National/Government Announcements: Provide proof of affected transactions.
- Economic/Market Changes: Provide proof of affected transactions.
- Discounts and Payment Options
- Discounts cannot be granted.
- installment or split payments may be arranged instead of a full lump-sum payment (coordinate with the Collections Team).
- Eligibility to Re-loan
- Outstanding balances must be fully settled before you can re-loan.
