If you are encountering an issue with the security questions, kindly make sure that the answer is correct. If the error persists, you may try these troubleshooting techniques:
1. Secure a stable internet connection.
2. Use a reliable browser (Google Chrome incognito mode is preferred).
3. Use a laptop or a PC while accessing your account.
If the issue still persists, you may raise this to your Relationship Manager/Account Manager. Do not forget to take a screenshot or a screen recording so that our team can easily investigate the issue.