If you are encountering this issue with receiving the OTP, you may try these troubleshooting techniques:
- Ensure you have the correct mobile number and email address.
- Secure a stable internet connection.
- Use a reliable browser (Google Chrome incognito mode is preferred).
- Use a laptop or a PC while accessing your account.
If the issue still persists, you may raise this to your Relationship Manager/Account Manager. Do not forget to take a screenshot or a screen recording so that our team can easily investigate the issue.