Loan contracts may encounter errors by the receiving email being full, receiving email not being synced to receive from external domain emails. If these are the errors you are experiencing, a fix for this to is to delete emails or to check the junk/spam folders.
If you still did not receive the contract, you may reach out to us at support@firstcircle.com or your relationship manager, and we will re-trigger the sending of the loan contract to your email address on file.