I cannot see the option to add a bank or upload a check. What should I do?

If you cannot see the option to add bank account or upload check, you may try these troubleshooting techniques: 

1. Secure a stable internet connection.
2. Use a reliable browser (Google Chrome incognito mode is preferred).
3. Use a laptop or a PC while accessing your account.

If you are still encountering issues after these techniques, kindly raise this with your Relationship Manager/Account Manager. You may also contact our Support team at [e-mail].